In response to the ever-changing effects of COVID-19, we wanted to update and reassure our customers that we are doing everything we can to help protect our team members, customers and suppliers whilst still offering the best possible service.
We are experiencing an exceptionally high number of orders and our reduced Customer Services Team is working hard to fulfil orders. However, normal delivery times may be affected, and delays can be expected as our carriers cope with the increased volume of deliveries.
Should you wish to contact our Customer Services Team about an existing order or you have an enquiry, please email us at firstname.lastname@example.org.
As the situation changes and we learn new facts, we will continue taking sensible precautions and keep you up-to-date through our website and social media channels.
We are experiencing an exceptionally high number of orders and enquiries due to the COVID-19 situation. Our reduced Customer Services Team is working hard to fulfil orders, so to ensure we maintain our service levels our phone line is temporarily closed. Please contact us by email and we will endeavour to respond as soon as possible. Thank you for your patience and understanding.