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Privacy policy

1. Introduction

This policy covers Town & Country’s use of personal information that Town & Country collects when you use townandco.com. The policy also gives you information about cookies; TOWN & COUNTRY and third parties' use of cookies; and how you may reject such cookies.

From time to time, you will be asked to submit personal information about yourself (e.g. name and email address) in order to receive or use services on our website. Such services include newsletters, special offers and townandco.com membership.

By entering your details in the fields requested, you enable Town & Country and its service providers to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information, Town & Country will act in accordance with current legislation and aim to meet current Internet best practice.

2. Visitor Information

During the course of any visit to townandco.com, the pages you see, along with a short text file called a 'cookie', are downloaded to your computer. Many websites do this, because cookies enable website publishers to do useful things like find out whether the computer (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

Information supplied by cookies can help us to provide you with a better online user experience and assist us to analyse the profile of our visitors.

3. What is a cookie?

A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website's computer and stored on your computer's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Many sites do this whenever a user visits their website in order to track online traffic flows.

Cookies record information about your online preferences. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of townandco.com features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

If you have set your computer to reject cookies you can still browse townandco.com anonymously until such time as you wish to register for townandco.com services. For further information on cookies please visit www.aboutcookies.org.

4. Use and storage of your personal information

When you supply any personal information to townandco.com (e.g. for newsletters, special offers and townandco.com membership) we have legal obligations towards you in the way we use the data. We must collect the information fairly, that is, we must explain how we will use it (see the notices on particular web pages that let you know why we are requesting the information) and tell you if we want to pass the information on to anyone else.

In general, any information you provide to Town & Country will only be used within Town & Country. Your information will be disclosed where we are obliged or permitted by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on or to townandco.com or otherwise engage in any disruptive behaviour on townandco.com, Town & Country can use whatever information that is available to it about you to stop such behaviour. This may involve informing relevant third parties such as your employer, school e-mail/Internet provider and law enforcement agencies about the content and your behaviour.

We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met or in the case of townandco.com membership you no longer wish to continue your registration as a townandco.com member. For safety reasons, however, Town & Country may store messaging transcript data (including message content, member names, times and dates) arising from the use of townandco.com for a period of six months. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.
5. Access to your personal information

You have the right to request a copy of the personal information Town & Country holds about you and to have any inaccuracies corrected. (We charge £10 for information requests.) Please address requests to the Data Protection Officer, Town & Country, Bardon 22 Industrial Estate, Bardon, Leicestershire LE67 1TE
6. Users 16 and under

Town & Country © 
Bardon 22 Industrial Estate
Bardon
Leicestershire
LE67 1TE